Cancellation and Return Policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for cancelling an order is 30 days from the date you received the services and subscription or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail firstname.lastname@example.org
We will reimburse you no later than 30 days from the day on which we receive the returned services and subscription. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the services and subscription to be eligible for a return, please make sure that:
- The services and subscription were purchased in the last 30 days
- The services and subscription are in the original packaging
The following services and subscription cannot be returned:
- The supply of services and subscription made to your specifications or clearly personalized.
- The supply of services and subscription which according to their nature are not suitable to be returned, for example services and subscription which deteriorate rapidly or where the date of expiry is over.
- The supply of services and subscription which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of services and subscription which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Services and subscription
You are responsible for the cost and risk of returning the services and subscription to us. You should send the services and subscription to the following address:
Earshot Media Pvt Ltd Express Trade Towers 2 2B-36, 5th floor, Tower 3 Sector 132, Noida Uttar Pradesh 201301 India
We cannot be held responsible for services and subscription damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the services and subscription or proof of received return delivery.
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail email@example.com